Effective Date: 06/05/2025
Welcome to Audio Arcade. By booking a session, using our facilities, or accessing our services (collectively, the “Services”), you agree to abide by the following Terms and Conditions (“Terms”). These terms govern your relationship with Audio Arcade (“we,” “us,” or “our”) and the use of our podcast recording services.
Please read them carefully before proceeding.
1. Services Provided
Audio Arcade offers podcast recording, editing, and production services, as well as studio rental and related media services. Specific offerings, packages, and rates may vary and are listed on our website or provided via direct communication.
2. Booking and Cancellations
-
Appointments must be scheduled in advance via our online system, by email, or phone.
-
Cancellations must be made at least 24 hours in advance. Failure to cancel within this window may result in a cancellation fee or forfeiture of deposit.
-
Late arrivals may reduce your session time and are non-refundable.
3. Payment Terms
-
All payments are due in full at the time of service, unless prior arrangements are made.
-
We accept major credit/debit cards and other methods as specified on our website.
-
Deposits may be required for certain bookings.
-
Overdue invoices may incur interest and/or collection fees.
4. Studio Use and Conduct
Clients agree to:
-
Respect the space, equipment, and staff.
-
Avoid damaging studio property. You are liable for any damage caused by you or your guests.
-
Keep noise levels within reasonable limits.
-
Refrain from bringing food or drink near recording equipment unless explicitly allowed.
Audio Arcade reserves the right to terminate any session without refund in cases of inappropriate behavior or violation of studio rules.
5. Intellectual Property
-
Client Content: You retain ownership of your podcast recordings and creative content.
-
Work-for-Hire: Audio Arcade does not claim rights to your intellectual property unless otherwise agreed in writing.
-
Use of Logo or Name: You may not use Audio Arcade’s name, branding, or likeness for promotional purposes without our prior written consent.
6. Editing and Production Turnaround
-
Turnaround times for editing and production services will be communicated at the time of booking and may vary based on workload.
-
Rush services may be available for an additional fee.
-
Feedback and revision requests must be submitted within the timeframe agreed during the service engagement.
7. Liability
-
Audio Arcade is not liable for any data loss, file corruption, or technical issues beyond our control.
-
We are not responsible for missed deadlines due to force majeure events (e.g., power outages, weather, illness).
-
You are responsible for backing up your own content unless storage arrangements have been made.
8. Privacy and Confidentiality
We respect your privacy and confidentiality. Any recordings, scripts, or related content will not be shared with third parties without your written permission, except where required by law. Please review our Privacy Policy for more details.
9. Third-Party Services
If you engage external vendors or platforms through or in relation to our services (e.g., hosting platforms, publishing tools), their terms of service apply. We are not responsible for their functionality, privacy practices, or terms.
10. Changes to Terms
We may update these Terms periodically. Any changes will be posted on our website and take effect immediately upon posting. Continued use of our services constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Information
For questions, bookings, or concerns regarding these Terms, please contact:
Audio Arcade
Audio Aracde Ltd, Software Centre, Tavistock Pl, Hendon, Sunderland SR1 1PB
Email: hello@theaudioarcade.co.uk
Phone: 0191 562 3272